Group Coaching Terms & Conditions

Please make sure that you read them thoroughly and understand fully the nature and scope of our group coaching relationship.

DISCLAIMER: Coaching takes place through a strategic relationship – Client & Coach – in which through a thought-provoking and creative process the Client may be inspired to maximize personal and professional potential. It is designed to facilitate the identification of the wants and desires of the Client regarding their personal, professional or business dreams, and then establish these through the creation/development of specific goals. The Client will be assisted in designing and developing their own personal strategy and plan to achieve these goals that the Client will then be responsible to execute and carry out.

1) Coach-Client Relationship

The relationship between Coach and Client is that of principal and independent contractor. The Coaching Contract does not make either party a joint venture, partner, employee, or agent of the other.
The Coach agrees to maintain the ethics and best practice standards of the generally accepted industry practice and standards.
The Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. Where possible, the Client should ensure that there is as little background noise/distraction, so that they can get the most from each coaching call and be heard easily by the Coach.
The Client should expect that they will have weekly commitments, reflective exercises or tools to incorporate into their lifestyle, and has set aside the necessary time to be able to fully commit to the process, not merely the time for the call each week. In order to facilitate this process, the Client understands and accepts that at the end of each call they may be asked “what are you committed to this week?” and will be expected to commit to a specific action of their choosing.
Results of the services vary from person to person. For this reason, performance, progress and success are reliant on the Client meeting their own commitments. The Coach cannot and does not guarantee any particular or any results and the Client is solely responsible for their progress. If any time during the services the Client feels their progress is not as expected, it is the responsibility of the Client to advise the Coach immediately of any concerns in order to give the Coach an opportunity to address and assist. The Coach will use any and all reasonable efforts to solve these concerns. Nonetheless, the Coach does not guarantee or warrant any increase or altered progress or performance.

2) Services

The parties agree to engage in the group coaching program. Calls will typically be over Zoom unless otherwise specified.

3) Payment and Fees

Fees for group coaching are in form of event ticket purchases and are paid online by debit or credit card. Receipts are provided for tickets purchased online. Where payment has not been received by the Coach in advance of a coaching session the Coach is not obliged to provide the session.

Fees are based on a session per session basis. Each ticket purchased is for one group coaching session and is ONLY valid for one person.

REFUND POLICY: My Enriched Life has a no refund policy as a way of honoring the client’s commitment to personal development, informed decision-making, and accountability.

4) Zoom calls and scheduling

Rescheduling: In exceptional circumstances, the Coach may need to reschedule a coaching session. In those instances, she will also give the Client 24 hours’ notice where practical.

Zoom calls: Link to Zoom calls, which will be used for all calls between the Client and Coach, will be provided via email upon purchase of a ticket for a group coaching event. This is an exclusive meeting room number for these coaching sessions with the Client. The Coach will be available at the appointed time each week in the Zoom room.

Late arrival: Any delay or late attendance to any scheduled sessions by the Client will finish at the nominated and agreed original time. Sessions will finish on time at the originally scheduled time.

5) Confidentiality

Personal information or business information supplied by Clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the Client's prior permission, saved where required by law or where action might be necessary to prevent harm to the Client or someone else.

In group coaching sessions, the Coach is not responsible in any way for the information shared by other persons participating in the program.

Furthermore, the Client acknowledges and accepts that they will keep the Coach’s privacy, information, and program documentation private and confidential. Any information and documentation disclosed by the Coach to the Client is confidential, proprietary, and belongs exclusively to the Coach. The Coach’s program is copyrighted and original materials provided to Client are for the Client’s individual use only and a single-user license. The Client is not authorized to use any of Coach’s intellectual property for Client’s business purposes. Any and all intellectual property, including Coach’s program and/or materials, shall remain the sole property of the Coach. These Terms & Conditions give no license to the Client to sell or distribute Coach’s material in any way.

6) Limited Liability & Indemnification

Except as expressly provided in these Terms & Conditions, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under these Terms & Conditions, and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Coach under the respective Coaching Contract for all coaching services rendered.

The Coach is not an employee, agent, doctor, manager, public relations or business manager, registered dietician, financial analyst or adviser, or accountant. While Coach is a licensed clinical social worker licensed to practice in the state of Florida, USA, in no way has the Coach offered any mental health services or advice to the Client, to be covered by the Coaching Contract and the Client-Coach relationship shall in no way be construed to be for mental health services or advice of any nature or kind.

Therefore, the Client understands that the Coach has not promised, shall not provide and will not:

Procure or attempt to procure employment, business or sales for Client;
Perform any business management functions, including, but not limited to account, tax or investment consulting or advice of any nature thereto;
Act as a therapist, providing psychoanalysis, psychological counselling or behavioural therapy;
Act as a public relations manager of any kind;
Act as a publicist in any way;
Introduce Client to any of Coach’s network of contacts, partners or business partners.

Furthermore, some of the services covered in the coaching may involve health or other personal management discussions. These services and the information provided should not replace discussions with a qualified healthcare or other relevant professionals and should not be used to diagnose or replace any professional treatment and/or management of any condition. Any decision about the Client’s treatment and management of any condition should be made with the relevant healthcare professional, and the Client agrees and acknowledges that any reliance on any information, discussion or recommendation is done at their own risk.

The Client is at all times responsible for their own physical health and emotional well-being.

By engaging the Coach, the Client agrees that they alone are responsible for all outcomes and achievements by participating in the Services and the Coach cannot guarantee nor be responsible for any results, no matter how incurred.

7) Dispute Resolution

If a dispute arises out of the Coaching Contract that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after the notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

8) Severability

If any provision of the Coaching Contract and these Terms & Conditions shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of the Coaching Contract and these Terms & Conditions is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

9) Waiver

The failure of either party to enforce any provision of the Coaching Contract and these Terms & Conditions shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of the Coaching Contract and these Terms & Conditions.

10) Binding Effect

The Coaching Contract and these Terms & Conditions shall be binding upon the parties hereto and their respective successors and permissible assigns.

Last updated: February 27, 2022